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Daily AI Roundup: The 5 Coolest Things On Earth Today
AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence, Machine Learning, Robotic Process Automation, Fintech and human-system interactions. We will cover the role of AI Daily Roundup and their application in various industries and daily lives. Intel Federal LLC announced a three-year agreement with Sandia National Laboratories (Sandia) to explore the value of neuromorphic computing for scaled-up computational problems.
Intel and Amdocs Advance into Open 5G Radio Access Networks
Amdocs' Machine Learning-driven optimization and analytics solution will now deliver a higher quality of service for 5G massive multi-antenna systems. A leading provider of software and services to communications and media companies Amdocs chose to partner with Intel to enhance 5G adoption across diverse global markets. The integration of Amdocs' SmartRAN optimization solution with Intel's FlexRAN software reference architecture will enable mobile operators to better fulfill service level objectives and deliver exceptional user experiences across their 5G vRAN by embedding intelligence in every layer of the RAN. Amdocs SmartRAN currently serves as a blueprint to help speed the development of virtualized RAN (vRAN) solutions. More on 5G Technology: Nokia Signs 5G Deal To Become BT's Largest Infrastructure Partner Integrating Intel's FlexRAN with machine learning libraries into the solution further enhances SmartRAN's data analytics and management capabilities so that customers can better tune their network performance. Amdocs is also developing its SmartRAN solution to support testing use cases that are established by the O-RAN Alliance, starting with the massive multi-antenna use case.
Linux Foundation Launches Open AI Effort
The Linux Foundation launched a deep learning initiative this week designed to create a "neutral space for harmonization and acceleration" of AI, machine learning and deep learning technologies. The initial focus will be an AI standardization effort. The open source project called LF Deep Learning Foundation seeks to make the emerging AI technologies widely available to data scientists and developers, the group said during this week's Open Networking Summit in Los Angeles. Founding members include several Chinese technology giants that are pouring huge sums into AI research as part of a national strategy to dominate AI. They are: China's search giant Baidu; networking giant Huawei (SHE: 002502); Tencent, often referred to as China's Facebook; and telecommunications equipment vendor ZTE (SHE: 000063).
AI is starting to get seriously smart, perhaps worryingly so » Banking Technology
"Clearly humans can't be allowed to have any interaction with their customers…" We've seen a couple of artificial intelligence (AI) shout-outs this week with Microsoft targeting telcos' worryingly poor customer service record and European scientists potentially creating the building blocks for Skynet, reports Telecoms.com Starting in the Microsoft offices, the team has paired up with Amdocs to provide an intelligent solution to one of the biggest questions which has faced the telco space in years; why are we so poor at customer services? In the Net Promoter (NP) annual report, the team put together a ranking of all the verticals in the US. At the top of the list were physical retail stores, and at the bottom of the list were internet service providers. Cable/Satellite providers were second to last, and cellular providers were 17 out of 23.
Consumers Want Female and Funny - But Not Youthful - Chatbots
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so.
Amdocs Launches Smartbot to Bring Intelligent Bot-to-Human Customer Experiences to Digital Services Providers
ST. LOUIS September 12, 2017 Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, is launching Smartbot, an artificial intelligence (AI) and machine learning-based bot that enables digital service providers (DSPs) to provide customer care, sales and marketing engagements to even the most discerning millennial. Amdocs Smartbot with Microsoft Cognitive Services, specifically Microsoft Language Understanding Intelligent Service and Text Analytics API, provides leading DSPs with the ability to transform how they deliver highly personalized, self-service interactions with customers that are simple, quick and helpful. As an Amdocs commissioned global study1 that surveyed over 7,000 consumers and enterprises today revealed, bots lack the intelligence and emotional awareness to address complex consumer issues and must evolve from rules-based bots to AI smartbots. Amdocs' new Smartbot addresses this gap as it is integrated with industry domain knowledge of DSP best practices and business processes. Also, with Amdocs Smartbot's deep integration with the service provider's core information systems such as CRM, order management and product catalog, DSPs can now see a 360-degree view of the customer and understand the context of the interaction, enabling them to grow care-to-commerce revenue by making more relevant predictive care and promotional offers to customers.
When AI marketing is more artificial than intelligence
The bar for what counts as artificial intelligence is continually rising. Technologies should lose their AI status when they become routine (optical character recognition is no longer recognized as an example of AI for this reason). However, for marketers it's tempting to go in the opposite direction and rebrand all kinds of routine technologies as AI in order to make them sound more exciting and newsworthy. AI was a key theme at this year's Mobile World Congress. One AI-themed announcement was "aia", from telecoms IT giant Amdocs, which claims to enable the "self-driving telco".
Introducing aia from Amdocs: Bringing Real-Time Intelligence to the Heart of a Communications Business
Barcelona - Feb 27, 2017 - Today at Mobile World Congress, Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, introduces aia. The platform combines Amdocs' extensive domain expertise in managing business processes with state-of-the-art artificial intelligence (AI) and machine learning capabilities from global partners, including cognitive computing services from the IBM Watson platform. "Imagine a world where your business intuitively understands your customers' needs and automatically adapts to address them, where service providers embrace cognitive learning within their operational strategies, boosting customer experience, dynamically managing the product catalog and optimizing increasingly complex networks," said Gary Miles, chief marketing officer at Amdocs. "aia will make that world a reality." Amdocs is making high-quality data accessible in real time. This data is used by aia to continuously make predictions, automate decisions, and manage conversations directly with customers.
Amdocs unveils Aia, Artificial Intelligence platform at MWC
Amdocs,a provider of software and services to communications and media companies, says that it will focus on how three strategic areas at the Mobile World Congress– real-time intelligence, open-source virtualization, and IT modernization – which will drive communications service providers' digital transformation journeys and enrich their customers' experience. The company will also demonstrate a range of virtualized network services from its network functions virtualization (NFV) partners, building on its NFV leadership. Amdocs is a founding platinum member of the Linux Foundation's just-announced Open Network Automation Platform (ONAP) project, which will merge the open-source ECOMP and OPEN-O initiatives; Amdocs is co-creator of A&T's ECOMP (Enhanced Control, Orchestration, Management & Policy) platform. Amdocs has announced it is already working with Orange Polska to deploy open-source software modules in a live cloud environment, and is ready to lend its expertise to other service providers to develop easily configurable and scalable software-based networks and virtual services. Benefits include accurate and rapid proposal generation, increased revenues and fast time-to-market for new offers.