Introducing aia from Amdocs: Bringing Real-Time Intelligence to the Heart of a Communications Business

Barcelona - Feb 27, 2017 - Today at Mobile World Congress, Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, introduces aia. The platform combines Amdocs' extensive domain expertise in managing business processes with state-of-the-art artificial intelligence (AI) and machine learning capabilities from global partners, including cognitive computing services from the IBM Watson platform. "Imagine a world where your business intuitively understands your customers' needs and automatically adapts to address them, where service providers embrace cognitive learning within their operational strategies, boosting customer experience, dynamically managing the product catalog and optimizing increasingly complex networks," said Gary Miles, chief marketing officer at Amdocs. "aia will make that world a reality." Amdocs is making high-quality data accessible in real time. This data is used by aia to continuously make predictions, automate decisions, and manage conversations directly with customers.