If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."
However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …
When you think of artificial intelligence and cars, the first thing that likely comes to mind is ambitious self-driving vehicle projects of tech giants like Google, Uber, and probably Apple. Most of these companies are leveraging AI to create cars that can understand their environments and navigate roads under different conditions, and hopefully, make driving safer--eventually. What's received less attention is the use of AI inside cars. Thanks to advances in deep learning, it has become possible to develop technologies that can determine what is happening inside vehicles and make the ride safer and more pleasant--all while creating new privacy and security risks. For better or worse, many applications of in-car AI are right around the corner.
Until recently, technology was somewhat limited in terms of its ability to sense and adapt to human emotions and reactions. Our apps, devices and advanced AI systems have lots of cognitive intelligence, but no emotional intelligence. As such, transactions between humans and machines are relatively superficial and often ineffective. But over the last few years, Affectiva created never-before-seen technology: software that identifies complex human emotional and cognitive states, by analyzing people's faces and voices. Essentially, we infused AI with EI (emotional intelligence)--allowing for much more productive, persuasive interactions between tech and humans. This was a brand-new category that hadn't yet been defined in AI. We coined it "artificial emotional intelligence," or "Emotion AI." As a result, our challenge was to introduce the tech and establish a major footprint for it--as well as our brand--in the AI industry.
Commerce moved beyond brick-and-mortar stores, seized the online space, and is steadily crippling into mobile. Modern online shopping offers unparalleled flexibility of access and selection of available interfaces. You can shop away while on a bus. You can buy your next favorite gadget while relaxing on a lawn on a beautiful sunny day. That's why mobile commerce is such a fast-growing niche that caters specifically to smartphone users and their respective app ecosystems.
It's a bright April day in Boston, and Gabi Zijderveld, a pioneer in the field of emotional artificial intelligence, is trying to explain why teaching robots to feel is as important as teaching them to think. "We live in a world surrounded by all these super-advanced technologies, hyper-connected devices, AI systems with super cognitive abilities -- or, as I like to say, lots of IQ but absolutely no EQ," says Zijderveld, chief marketing officer of Affectiva, the startup that spun out of the MIT Media Lab 10 years ago to build emotionally intelligent machines. "Just like humans that are successful in business and in life -- they have high emotional intelligence and social skills -- we should expect the same with technology, especially for these technologies that are designed to interact with humans." Giving machines a soul has been a dream of scientists, and sci-fi writers, for decades. But until recently, the idea of robots with heart was the stuff of moviemaking.
Artificial intelligence (AI) solutions are bringing about a renaissance in people's daily lives and in business operations globally. AI is designed to be fast and efficient and surpass human abilities in ways that will simplify the tasks, activities and issues that users and corporations come across on a daily basis. But is this kind of new "intelligence" a technology, or can it take on characteristics that set humans apart besides reason and logic? More specifically, what will be the role of emotion in the way the technology will operate, and will it ever catch up with the human ability to sense and feel? It is no secret that AI is built upon the concepts of pattern recognition and training, which allows it to take over more mundane, time-consuming and low-involvement tasks.
Our planet is an amazing place, full of life that defies expectations at every turn. There are other animals on Earth aside from humans that exhibit BOTH intelligence and sentience, in every way you might choose to interpret those definitions. Is intelligence unique to Earth? We may never know for sure, but science so far has shown us that it is not unique to humanity. Consider the bottlenose dolphin, a creature that shares a similarly large and complex brain with humans, which is capable of understanding numerical continuity and perhaps even discriminate between numbers.
Is emotional AI ready to be a key component of our cars and other devices? Analysts are predicting huge growth for emotional AI in the coming years, albeit with widely differing estimates. A 2018 study by Market Research Future (MRFR) predicted that the "emotional analytics" market, which includes video, speech, and facial analytics technologies among others, will be worth a whopping $25 billion globally by 2025. Tractica has made a more conservative estimate in its own analysis, but still predicted the "emotion recognition and sentiment analysis" market to reach $3.8 billion by 2025. Researchers at Gartner have predicted that by 2022 10 percent of all personal electronic devices will have emotion AI capabilities, either on the device itself or via cloud-based services.
Learn all about how they are humanizing technology, making our roads safer, and much more! My guest today is Rana el Kaliouby, and she is the CEO of Affectiva and a former professor of computer science. Why don't you tell us a little bit about your background, and what you did before starting Affectiva and what the genesis of the idea? I did my PhD at Cambridge University, focusing on machine learning, and computer vision. Early on in my career, I recognized that technology's becoming really pervasive. It has a lot of IQ, a lot of cognitive intelligence, but it has literally no emotional intelligence at all. As I'm sure you know from both your personal and your professional life, EQ matters. Our emotional intelligence predicts how persuasive we are, how likable we are, our ability to motivate other individuals. I believe that that's true for technology that's interacting with us on a day to day basis.
When she calls me, she can immediately tell if something is wrong, simply from the way I say "Hello" or "I'm fine". Like many relationships with those we hold close, my mom and I have built a level of trust to the point that she knows how I'm feeling from a simple word or phrase. But unfortunately, I, like many others in the world today, spend as much (if not more) time interacting with technology as I do with the people close to me. Yet unlike talking to my mom or a friend, the way we interact with devices is completely transactional. My cell phone can't read between the lines and understand what's really going on with me.
The Barbican's latest exhibition explores the rise of artificial intelligence and the increasingly complex relationship between humans and technology. Visitors to'AI: More than Human' are able to delve into cutting-edge research projects by MIT, DeepMind, IBM and Google, among others, and get a glimpse of not only what is in store for AI, but its roots and its evolution. As Assistant Curator Anna Holsgrove tells Econsultancy: "One of the key messages is that although technology is developing, the desire to create intelligence and give it a physical form is an idea that dates back centuries and crosses cultures." The exhibition delves into everything from ethics to the future of our species, touching on several important themes. But what are the key learnings for marketers?