Strategies for orchestrating the interactions between multiple agents, both human and artificial, can wildly overestimate performance and underestimate the cost of orchestration. We design a framework to orchestrate agents under realistic conditions, such as inference costs or availability constraints. We show theoretically that orchestration is only effective if there are performance or cost differentials between agents. We then empirically demonstrate how orchestration between multiple agents can be helpful for selecting agents in a simulated environment, picking a learning strategy in the infamous Rogers' Paradox from social science, and outsourcing tasks to other agents during a question-answer task in a user study.

Explanations are an important tool for gaining insights into the behavior of ML models, calibrating user trust and ensuring regulatory compliance. Past few years have seen a flurry of post-hoc methods for generating model explanations, many of which involve computing model gradients or solving specially designed optimization problems. However, owing to the remarkable reasoning abilities of Large Language Model (LLMs), self-explanation, that is, prompting the model to explain its outputs has recently emerged as a new paradigm. In this work, we study a specific type of self-explanations, self-generated counterfactual explanations (SCEs). We design tests for measuring the efficacy of LLMs in generating SCEs. Analysis over various LLM families, model sizes, temperature settings, and datasets reveals that LLMs sometimes struggle to generate SCEs. Even when they do, their prediction often does not agree with their own counterfactual reasoning.

Last few years have seen unprecedented advances in capabilities of Large Language Models (LLMs). These advancements promise to deeply benefit a vast array of application domains. However, due to their immense size, performing inference with LLMs is both costly and slow. Consequently, a plethora of recent work has proposed strategies to enhance inference efficiency, e.g., quantization, pruning, and caching. These acceleration strategies reduce the inference cost and latency, often by several factors, while maintaining much of the predictive performance measured via common benchmarks. In this work, we explore another critical aspect of LLM performance: demographic bias in model generations due to inference acceleration optimizations. Using a wide range of metrics, we probe bias in model outputs from a number of angles. Analysis of outputs before and after inference acceleration shows significant change in bias. Worryingly, these bias effects are complex and unpredictable. A combination of an acceleration strategy and bias type may show little bias change in one model but may lead to a large effect in another. Our results highlight a need for in-depth and case-by-case evaluation of model bias after it has been modified to accelerate inference.

fmeval is an open source library to evaluate large language models (LLMs) in a range of tasks. It helps practitioners evaluate their model for task performance and along multiple responsible AI dimensions. This paper presents the library and exposes its underlying design principles: simplicity, coverage, extensibility and performance. We then present how these were implemented in the scientific and engineering choices taken when developing fmeval. A case study demonstrates a typical use case for the library: picking a suitable model for a question answering task. We close by discussing limitations and further work in the development of the library. fmeval can be found at https://github.com/aws/fmeval.

While large language models (LLMs) have taken great strides towards helping humans with a plethora of tasks like search and summarization, hallucinations remain a major impediment towards gaining user trust. The fluency and coherence of model generations even when hallucinating makes it difficult to detect whether or not a model is hallucinating. In this work, we explore if the artifacts associated with the model generations can provide hints that the generation will contain hallucinations. Specifically, we probe LLMs at 1) the inputs via Integrated Gradients based token attribution, 2) the outputs via the Softmax probabilities, and 3) the internal state via self-attention and fully-connected layer activations for signs of hallucinations on open-ended question answering tasks. Our results show that the distributions of these artifacts differ between hallucinated and non-hallucinated generations. Building on this insight, we train binary classifiers that use these artifacts as input features to classify model generations into hallucinations and non-hallucinations. These hallucination classifiers achieve up to 0.80 AUROC. We further show that tokens preceding a hallucination can predict the subsequent hallucination before it occurs.

We revisit the problem of fair principal component analysis (PCA), where the goal is to learn the best low-rank linear approximation of the data that obfuscates demographic information. We propose a conceptually simple approach that allows for an analytic solution similar to standard PCA and can be kernelized. Our methods have the same complexity as standard PCA, or kernel PCA, and run much faster than existing methods for fair PCA based on semidefinite programming or manifold optimization, while achieving similar results.

With the increasing adoption of machine learning (ML) models and systems in high-stakes settings across different industries, guaranteeing a model's performance after deployment has become crucial. Monitoring models in production is a critical aspect of ensuring their continued performance and reliability. We present Amazon SageMaker Model Monitor, a fully managed service that continuously monitors the quality of machine learning models hosted on Amazon SageMaker. Our system automatically detects data, concept, bias, and feature attribution drift in models in real-time and provides alerts so that model owners can take corrective actions and thereby maintain high quality models. We describe the key requirements obtained from customers, system design and architecture, and methodology for detecting different types of drift. Further, we provide quantitative evaluations followed by use cases, insights, and lessons learned from more than 1.5 years of production deployment.

As the complexity of machine learning (ML) models increases, resulting in a lack of prediction explainability, several methods have been developed to explain a model's behavior in terms of the training data points that most influence the model. However, these methods tend to mark outliers as highly influential points, limiting the insights that practitioners can draw from points that are not representative of the training data. In this work, we take a step towards finding influential training points that also represent the training data well. We first review methods for assigning importance scores to training points. Given importance scores, we propose a method to select a set of DIVerse INfluEntial (DIVINE) training points as a useful explanation of model behavior. As practitioners might not only be interested in finding data points influential with respect to model accuracy, but also with respect to other important metrics, we show how to evaluate training data points on the basis of group fairness. Our method can identify unfairness-inducing training points, which can be removed to improve fairness outcomes. Our quantitative experiments and user studies show that visualizing DIVINE points helps practitioners understand and explain model behavior better than earlier approaches.

We initiate the study of fairness for ordinal regression, or ordinal classification. We adapt two fairness notions previously considered in fair ranking and propose a strategy for training a predictor that is approximately fair according to either notion. Our predictor consists of a threshold model, composed of a scoring function and a set of thresholds, and our strategy is based on a reduction to fair binary classification for learning the scoring function and local search for choosing the thresholds. We can control the extent to which we care about the accuracy vs the fairness of the predictor via a parameter. In extensive experiments we show that our strategy allows us to effectively explore the accuracy-vs-fairness trade-off and that it often compares favorably to "unfair" state-of-the-art methods for ordinal regression in that it yields predictors that are only slightly less accurate, but significantly more fair.

As deep neural networks (DNNs) get adopted in an ever-increasing number of applications, explainability has emerged as a crucial desideratum for these models. In many real-world tasks, one of the principal reasons for requiring explainability is to in turn assess prediction robustness, where predictions (i.e., class labels) that do not conform to their respective explanations (e.g., presence or absence of a concept in the input) are deemed to be unreliable. However, most, if not all, prior methods for checking explanation-conformity (e.g., LIME, TCAV, saliency maps) require significant manual intervention, which hinders their large-scale deployability. In this paper, we propose a robustness-assessment framework, at the core of which is the idea of using machine-checkable concepts. Our framework defines a large number of concepts that the DNN explanations could be based on and performs the explanation-conformity check at test time to assess prediction robustness. Both steps are executed in an automated manner without requiring any human intervention and are easily scaled to datasets with a very large number of classes. Experiments on real-world datasets and human surveys show that our framework is able to enhance prediction robustness significantly: the predictions marked to be robust by our framework have significantly higher accuracy and are more robust to adversarial perturbations.