Large Language Models (LLMs) have demonstrated impressive capabilities on a broad array of NLP tasks, but their tendency to produce hallucinations$\unicode{x2013}$plausible-sounding but factually incorrect content$\unicode{x2013}$poses severe challenges in high-stakes domains. Existing hallucination detection methods either bear the computational cost of multiple inference passes or sacrifice accuracy for efficiency with single-pass approaches, neither of which is ideal in resource-constrained environments such as edge devices. We propose the Shannon Entropy Distribution Hallucination Detector (ShED-HD), a novel hallucination detection framework that bridges this gap by classifying sequence-level entropy patterns using a lightweight BiLSTM architecture with single-headed attention. In contrast to prior approaches, ShED-HD efficiently detects distinctive uncertainty patterns across entire output sequences, preserving contextual awareness. Through in-depth evaluation on three datasets (BioASQ, TriviaQA, and Jeopardy Questions), we show that ShED-HD significantly outperforms other computationally efficient approaches in the out-of-distribution setting, while achieving comparable performance in the in-distribution setting. ShED-HD facilitates hallucination detection that is low-cost, accurate, and generalizable, improving the credibility of content generated by LLMs in resource-constrained environments where trustworthy AI functionality is crucial.

We introduce Kanana, a series of bilingual language models that demonstrate exceeding performance in Korean and competitive performance in English. The computational cost of Kanana is significantly lower than that of state-of-the-art models of similar size. The report details the techniques employed during pre-training to achieve compute-efficient yet competitive models, including high quality data filtering, staged pre-training, depth up-scaling, and pruning and distillation. Furthermore, the report outlines the methodologies utilized during the post-training of the Kanana models, encompassing supervised fine-tuning and preference optimization, aimed at enhancing their capability for seamless interaction with users. Lastly, the report elaborates on plausible approaches used for language model adaptation to specific scenarios, such as embedding, retrieval augmented generation, and function calling. The Kanana model series spans from 2.1B to 32.5B parameters with 2.1B models (base, instruct, embedding) publicly released to promote research on Korean language models.

Text-to-SQL models, which parse natural language (NL) questions to executable SQL queries, are increasingly adopted in real-world applications. However, deploying such models in the real world often requires adapting them to the highly specialized database schemas used in specific applications. We find that existing text-to-SQL models experience significant performance drops when applied to new schemas, primarily due to the lack of domain-specific data for fine-tuning. This data scarcity also limits the ability to effectively evaluate model performance in new domains. Continuously obtaining high-quality text-to-SQL data for evolving schemas is prohibitively expensive in real-world scenarios. To bridge this gap, we propose SQLsynth, a human-in-the-loop text-to-SQL data annotation system. SQLsynth streamlines the creation of high-quality text-to-SQL datasets through human-LLM collaboration in a structured workflow. A within-subjects user study comparing SQLsynth with manual annotation and ChatGPT shows that SQLsynth significantly accelerates text-to-SQL data annotation, reduces cognitive load, and produces datasets that are more accurate, natural, and diverse. Our code is available at https://github.com/adobe/nl_sql_analyzer.

Question answering systems for knowledge graph (KGQA), answer factoid questions based on the data in the knowledge graph. KGQA systems are complex because the system has to understand the relations and entities in the knowledge-seeking natural language queries and map them to structured queries against the KG to answer them. In this paper, we introduce Chronos, a comprehensive evaluation framework for KGQA at industry scale. It is designed to evaluate such a multi-component system comprehensively, focusing on (1) end-to-end and component-level metrics, (2) scalable to diverse datasets and (3) a scalable approach to measure the performance of the system prior to release. In this paper, we discuss the unique challenges associated with evaluating KGQA systems at industry scale, review the design of Chronos, and how it addresses these challenges. We will demonstrate how it provides a base for data-driven decisions and discuss the challenges of using it to measure and improve a real-world KGQA system.

Multilingual knowledge graphs (KGs) provide high-quality relational and textual information for various NLP applications, but they are often incomplete, especially in non-English languages. Previous research has shown that combining information from KGs in different languages aids either Knowledge Graph Completion (KGC), the task of predicting missing relations between entities, or Knowledge Graph Enhancement (KGE), the task of predicting missing textual information for entities. Although previous efforts have considered KGC and KGE as independent tasks, we hypothesize that they are interdependent and mutually beneficial. To this end, we introduce KG-TRICK, a novel sequence-to-sequence framework that unifies the tasks of textual and relational information completion for multilingual KGs. KG-TRICK demonstrates that: i) it is possible to unify the tasks of KGC and KGE into a single framework, and ii) combining textual information from multiple languages is beneficial to improve the completeness of a KG. As part of our contributions, we also introduce WikiKGE10++, the largest manually-curated benchmark for textual information completion of KGs, which features over 25,000 entities across 10 diverse languages.

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in emerging systems with unfamiliar or evolving capabilities. This paper proposes a framework to enhance question suggestions in conversational enterprise AI systems by generating proactive, context-aware questions that try to address immediate user needs while improving feature discoverability. Our approach combines periodic user intent analysis at the population level with chat session-based question generation. We evaluate the framework using real-world data from the AI Assistant for Adobe Experience Platform (AEP), demonstrating the improved usefulness and system discoverability of the AI Assistant.

A large body of work in the statistics and computer science communities dating back to Huber (Huber, 1960) has led to statistically and computationally efficient outlier-robust estimators. Two particular outlier models have received significant attention: the adversarial and heavy-tailed models. While the former models outliers as the result of a malicious adversary manipulating the data, the latter relaxes distributional assumptions on the data allowing outliers to naturally occur as part of the data generating process. In the first setting, the goal is to develop estimators robust to the largest fraction of outliers while in the second, one seeks estimators to combat the loss of statistical efficiency, where the dependence on the failure probability is paramount. Despite these distinct motivations, the algorithmic approaches to both these settings have converged, prompting questions on the relationship between the models. In this paper, we investigate and provide a principled explanation for this phenomenon. First, we prove that any adversarially robust estimator is also resilient to heavy-tailed outliers for any statistical estimation problem with i.i.d data. As a corollary, optimal adversarially robust estimators for mean estimation, linear regression, and covariance estimation are also optimal heavy-tailed estimators. Conversely, for arguably the simplest high-dimensional estimation task of mean estimation, we construct heavy-tailed estimators whose application to the adversarial setting requires any black-box reduction to remove almost all the outliers in the data. Taken together, our results imply that heavy-tailed estimation is likely easier than adversarially robust estimation opening the door to novel algorithmic approaches for the heavy-tailed setting. Additionally, confidence intervals obtained for adversarially robust estimation also hold with high-probability.

This study investigates language models' generative capabilities in tool-use dialogs. We categorize the models' outputs in tool-use dialogs into four distinct types: Tool Call, Answer Completion, Slot Question, and Relevance Detection, which serve as aspects for evaluation. We introduce FunctionChat-Bench, comprising 700 evaluation items and automated assessment programs. Using this benchmark, we evaluate several language models that support function calling. Our findings indicate that while language models may exhibit high accuracy in single-turn Tool Call scenarios, this does not necessarily translate to superior generative performance in multi-turn environments. We argue that the capabilities required for function calling extend beyond generating tool call messages; they must also effectively generate conversational messages that engage the user.

Translating text that contains entity names is a challenging task, as cultural-related references can vary significantly across languages. These variations may also be caused by transcreation, an adaptation process that entails more than transliteration and word-for-word translation. In this paper, we address the problem of cross-cultural translation on two fronts: (i) we introduce XC-Translate, the first large-scale, manually-created benchmark for machine translation that focuses on text that contains potentially culturally-nuanced entity names, and (ii) we propose KG-MT, a novel end-to-end method to integrate information from a multilingual knowledge graph into a neural machine translation model by leveraging a dense retrieval mechanism. Our experiments and analyses show that current machine translation systems and large language models still struggle to translate texts containing entity names, whereas KG-MT outperforms state-of-the-art approaches by a large margin, obtaining a 129% and 62% relative improvement compared to NLLB-200 and GPT-4, respectively.

Recent work in Natural Language Processing and Computer Vision has been using textual information -- e.g., entity names and descriptions -- available in knowledge graphs to ground neural models to high-quality structured data. However, when it comes to non-English languages, the quantity and quality of textual information are comparatively scarce. To address this issue, we introduce the novel task of automatic Knowledge Graph Enhancement (KGE) and perform a thorough investigation on bridging the gap in both the quantity and quality of textual information between English and non-English languages. More specifically, we: i) bring to light the problem of increasing multilingual coverage and precision of entity names and descriptions in Wikidata; ii) demonstrate that state-of-the-art methods, namely, Machine Translation (MT), Web Search (WS), and Large Language Models (LLMs), struggle with this task; iii) present M-NTA, a novel unsupervised approach that combines MT, WS, and LLMs to generate high-quality textual information; and, iv) study the impact of increasing multilingual coverage and precision of non-English textual information in Entity Linking, Knowledge Graph Completion, and Question Answering. As part of our effort towards better multilingual knowledge graphs, we also introduce WikiKGE-10, the first human-curated benchmark to evaluate KGE approaches in 10 languages across 7 language families.