We introduce the Universal Speech Model (USM), a single large model that performs automatic speech recognition (ASR) across 100+ languages. This is achieved by pre-training the encoder of the model on a large unlabeled multilingual dataset of 12 million (M) hours spanning over 300 languages, and fine-tuning on a smaller labeled dataset. We use multilingual pre-training with random-projection quantization and speech-text modality matching to achieve state-of-the-art performance on downstream multilingual ASR and speech-to-text translation tasks. We also demonstrate that despite using a labeled training set 1/7-th the size of that used for the Whisper model [1], our model exhibits comparable or better performance on both in-domain and out-of-domain speech recognition tasks across many languages.

Automatic speech recognition (ASR) systems have been shown to have large quality disparities between the language varieties they are intended or expected to recognize. One way to mitigate this is to train or fine-tune models with more representative datasets. But this approach can be hindered by limited in-domain data for training and evaluation. We propose a new way to improve the robustness of a US English short-form speech recognizer using a small amount of out-of-domain (long-form) African American English (AAE) data. We use CORAAL, YouTube and Mozilla Common Voice to train an audio classifier to approximately output whether an utterance is AAE or some other variety including Mainstream American English (MAE). By combining the classifier output with coarse geographic information, we can select a subset of utterances from a large corpus of untranscribed short-form queries for semi-supervised learning at scale. Fine-tuning on this data results in a 38.5% relative word error rate disparity reduction between AAE and MAE without reducing MAE quality.

In end-to-end (E2E) speech recognition models, a representational tight-coupling inevitably emerges between the encoder and the decoder. We build upon recent work that has begun to explore building encoders with modular encoded representations, such that encoders and decoders from different models can be stitched together in a zero-shot manner without further fine-tuning. While previous research only addresses full-context speech models, we explore the problem in a streaming setting as well. Our framework builds on top of existing encoded representations, converting them to modular features, dubbed as Lego-Features, without modifying the pre-trained model. The features remain interchangeable when the model is retrained with distinct initializations. Though sparse, we show that the Lego-Features are powerful when tested with RNN-T or LAS decoders, maintaining high-quality downstream performance. They are also rich enough to represent the first-pass prediction during two-pass deliberation. In this scenario, they outperform the N-best hypotheses, since they do not need to be supplemented with acoustic features to deliver the best results. Moreover, generating the Lego-Features does not require beam search or auto-regressive computation. Overall, they present a modular, powerful and cheap alternative to the standard encoder output, as well as the N-best hypotheses.

We summarize the results of a host of efforts using giant automatic speech recognition (ASR) models pre-trained using large, diverse unlabeled datasets containing approximately a million hours of audio. We find that the combination of pre-training, self-training and scaling up model size greatly increases data efficiency, even for extremely large tasks with tens of thousands of hours of labeled data. In particular, on an ASR task with 34k hours of labeled data, by fine-tuning an 8 billion parameter pre-trained Conformer model we can match state-of-the-art (SoTA) performance with only 3% of the training data and significantly improve SoTA with the full training set. We also report on the universal benefits gained from using big pre-trained and self-trained models for a large set of downstream tasks that cover a wide range of speech domains and span multiple orders of magnitudes of dataset sizes, including obtaining SoTA performance on many public benchmarks. In addition, we utilize the learned representation of pre-trained networks to achieve SoTA results on non-ASR tasks.

Fast contextual adaptation has shown to be effective in improving Automatic Speech Recognition (ASR) of rare words and when combined with an on-device personalized training, it can yield an even better recognition result. However, the traditional re-scoring approaches based on an external language model is prone to diverge during the personalized training. In this work, we introduce a model-based end-to-end contextual adaptation approach that is decoder-agnostic and amenable to on-device personalization. Our on-device simulation experiments demonstrate that the proposed approach outperforms the traditional re-scoring technique by 12% relative WER and 15.7% entity mention specific F1-score in a continues personalization scenario.

This paper presents the first consumer-scale next-word prediction (NWP) model trained with Federated Learning (FL) while leveraging the Differentially Private Federated Averaging (DP-FedAvg) technique. There has been prior work on building practical FL infrastructure, including work demonstrating the feasibility of training language models on mobile devices using such infrastructure. It has also been shown (in simulations on a public corpus) that it is possible to train NWP models with user-level differential privacy using the DP-FedAvg algorithm. Nevertheless, training production-quality NWP models with DP-FedAvg in a real-world production environment on a heterogeneous fleet of mobile phones requires addressing numerous challenges. For instance, the coordinating central server has to keep track of the devices available at the start of each round and sample devices uniformly at random from them, while ensuring \emph{secrecy of the sample}, etc. Unlike all prior privacy-focused FL work of which we are aware, for the first time we demonstrate the deployment of a differentially private mechanism for the training of a production neural network in FL, as well as the instrumentation of the production training infrastructure to perform an end-to-end empirical measurement of unintended memorization.

Recent works have shown that generative sequence models (e.g., language models) have a tendency to memorize rare or unique sequences in the training data. Since useful models are often trained on sensitive data, to ensure the privacy of the training data it is critical to identify and mitigate such unintended memorization. Federated Learning (FL) has emerged as a novel framework for large-scale distributed learning tasks. However, it differs in many aspects from the well-studied central learning setting where all the data is stored at the central server. In this paper, we initiate a formal study to understand the effect of different components of canonical FL on unintended memorization in trained models, comparing with the central learning setting. Our results show that several differing components of FL play an important role in reducing unintended memorization. Specifically, we observe that the clustering of data according to users---which happens by design in FL---has a significant effect in reducing such memorization, and using the method of Federated Averaging for training causes a further reduction. We also show that training with a strong user-level differential privacy guarantee results in models that exhibit the least amount of unintended memorization.

Federated learning is a distributed, on-device computation framework that enables training global models without exporting sensitive user data to servers. In this work, we describe methods to extend the federation framework to evaluate strategies for personalization of global models. We present tools to analyze the effects of personalization and evaluate conditions under which personalization yields desirable models. We report on our experiments personalizing a language model for a virtual keyboard for smartphones with a population of tens of millions of users. We show that a significant fraction of users benefit from personalization.

Speaker-independent speech recognition systems trained with data from many users are generally robust against speaker variability and work well for a large population of speakers. However, these systems do not always generalize well for users with very different speech characteristics. This issue can be addressed by building personalized systems that are designed to work well for each specific user. In this paper, we investigate the idea of securely training personalized end-to-end speech recognition models on mobile devices so that user data and models never leave the device and are never stored on a server. We study how the mobile training environment impacts performance by simulating on-device data consumption. We conduct experiments using data collected from speech impaired users for personalization. Our results show that personalization achieved 63.7\% relative word error rate reduction when trained in a server environment and 58.1% in a mobile environment. Moving to on-device personalization resulted in 18.7% performance degradation, in exchange for improved scalability and data privacy. To train the model on device, we split the gradient computation into two and achieved 45% memory reduction at the expense of 42% increase in training time.

In contrast to traditional server-side training whereuser data is aggregated on centralized servers for training, FL instead trains models on end user devices while aggregating only ephemeral parameter updates on a centralized server.This is particularly advantageous for environments whereprivacy is paramount. The Google Keyboard (Gboard) is a virtual keyboard for mobile devices with over 1 billion installs in 2018. Gboard includes both typing features like text autocorrection, nextword predictionand word completions as well as expression features like emoji, GIFs and Stickers (curated, expressive illustrations andanimations). As both a mobile application and keyboard, Gboard has unique constraints which lends itself well to both on-device inference and training. First, as a keyboard applicationwith access to much of what a user types into their mobile device, Gboard must respect the user's privacy.