Voice-only telehealth might go away with pandemic rules set to expire

NPR Technology 

Community clinics say the easing of restrictions on telehealth during the pandemic has made it possible for health workers to connect with hard-to-reach patients via a phone call -- people who are poor, elderly or live in remote areas, and don't have access to a computer or cell phone with video capability. Community clinics say the easing of restrictions on telehealth during the pandemic has made it possible for health workers to connect with hard-to-reach patients via a phone call -- people who are poor, elderly or live in remote areas, and don't have access to a computer or cell phone with video capability. Caswell County, where William Crumpton works, runs along the northern edge of North Carolina and is a rural landscape of mostly former tobacco farms and the occasional fast-food restaurant. "There are wide areas where cell phone signals are just nonexistent," Crumpton says. "Things like satellite radio are even a challenge."

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