Rise of the robot civil servants: AI could take over more than 8 out of 10 repetitive jobs performed by government services, study claims

Artificial intelligence (AI) could take over more than eight in 10 repetitive jobs performed by civil servants, a study has found. From processing passports to registering to vote, at least 120 million tasks across government have the potential to be automated. Every minute AI helped cut per transaction would save hundreds of thousands of hours of manual work by human staff. The Alan Turing Institute, which carried out the research, said it would free up officials from never-ending bureaucracy and spend more time dealing with the public. Last month, the Deputy Prime Minister promised AI would end'timewasting, pencil-pushing, computer-saysno' frustrations of dealing with public services.