I've Seen the Future of Chatbots, and It Ain't Facebook

Last week Facebook unveiled chatbots, its artificial intelligence-powered messaging system where people can text businesses inside Facebook Messenger and receive natural language responses to customer service inquiries. But after a week of use, many people have found Facebook's chatbots less than helpful. The problem is the chatbots don't talk like you'd speak to someone in a normal conversation, and you end up with responses like you see below. Bots are *amazing* Mind blown. Facebook has acknowledged the rocky rollout and urged people to give it time to improve.