Universities Deploy Chatbots to Aid Students in the Admissions Process and Beyond

Chatbots assist people daily with everything from ordering pizza to dealing with customer service issues. So, it's no surprise that higher education institutions are embracing them to interact with their No. 1 customer: students. Whether it's navigating the admissions process or scheduling classes, universities have embraced artificial intelligence to streamline student interactions and offer timely support. SIGN UP: Get more news from the EdTech newsletter in your inbox every two weeks! Rather than blindly searching the internet for information on colleges, students could be asking chatbots their questions.