Is AI Adoption Going Way Too Fast?

The COVID-19 pandemic has accelerated the pace of AI adoption, but many industry insiders find the speed of adoption a bit overwhelming, according to a KPMG survey. The KPMG report, based on a survey of 950 full-time business/IT decision-makers with at least a moderate amount of AI knowledge working at companies with over $1 billion in revenue, analysed the uptake, concerns, and confidence in AI across seven industries – tech, government, retail, financial services, industrial manufacturing, healthcare & life sciences. According to Traci Gusher, Principal of AI at KPMG, industries are experiencing a COVID-19' whiplash' with AI adoption skyrocketing due to the pandemic. Meanwhile, experts have reposed faith in AI's ability to solve significant business challenges. In this article, we look at the rise in AI adoption during the pandemic and the concerns raised by industry professionals, based on the KPMG report.