6 soft skills IT leaders need in the AI age

As IT leaders deploy more cognitive capabilities both within IT and throughout the enterprise, certain roles and tasks will be automated away and new opportunities to innovate and add value will emerge. It's a time of great excitement for some in the organization – and painful change and worry for others. As IT leaders help their teams and companies navigate this new terrain, their uniquely human capabilities will become even more important. "With the age of AI upon us, the switch back to human skills should be a critical focus for organizations," says Jen Kelchner, co-founder of consultancy LDR21, which helps companies and individuals navigate change initiatives and develop more open organizational cultures. "These emerging technologies help to take the routine tasks off of humans and allows us to get back to the creative, adaptable creatures we are known to be." Get the digital transformation eBook: Teaching an elephant to dance.