4 Ways Chatbots Can Help People Build Skills

Chatbots are being used increasingly to automate communication. For the most part, this has meant customer service chatbots which use advanced technology -- like AI-natural language processing -- to intelligently answer customer requests. More recently, businesses have started investigating how chatbots may be useful within an organization. Chatbots, which have access to vast knowledge stores and powerful language processing technology, may also be useful in training employees.. Here are four different ways that chatbots can help people build skills.