How to use AI hiring tools to reduce bias in recruiting

Dozens of software firms have sprung up to sell companies AI recruitment tools, which they promise will cut bias out of their clients' hiring processes. In promotional materials and press releases, they argue that human recruiters are irredeemably biased while machines are objective, so companies and job candidates alike will benefit from AI-driven hiring. AI algorithms are not inherently objective, and hiring software can introduce new layers of bias and discrimination, excluding qualified job-seekers and leaving companies open to negative headlines. But if companies apply AI in thoughtful ways, and maintain a healthy dose of skepticism toward AI vendors' commercial claims, there are ways to use algorithms to cut down on bias in hiring. Textio uses machine learning to help hiring managers optimize job descriptions.