Pump up the Volume - The Business Magazine

Wokingham-based Volume has transformed from a B2B marketing agency to a specialist in experiential artificial intelligence (AI) over the past three years. Chief operating officer Gemma Hood explains why people as well as technology are at the heart of the company. Volume's experiential AI comprises conversational AI platforms that turn searches into asks, enabling a website to respond to how you interact with it, as well as physical interactions using humanoid AI robots and virtual reality experiences. Volume's robot, Pepper, cheerfully greets visitors when they arrive at its office. "We are continuing to develop our'experiential' AI capabilities," explained Volume's new chief operating officer Gemma Hood.