Sponsor's Content

MIT SMR Connections is the custom content creation unit within MIT Sloan Management Review. For years, organizations have been using artificial intelligence to automate manual tasks and improve products and services. But as real-world use cases for AI multiply, so too do the ethical implications of simulating human intelligence in machines. Today, AI-powered chatbots help to screen job candidates, facial recognition systems keep workplaces safe from intruders, and sophisticated AI algorithms predict market trends and emerging customer demands. These examples deliver benefits ranging from increased productivity and employee well-being to competitive gains.