Catalyst of change: Bringing artificial intelligence to the forefront - The Financial Express

Artificial Intelligence (AI) has been much talked about over the last few years. Several interpretations of the potential of AI and its outcomes have been shared by technologists and futurologists. With the focus on the customer, the possibilities range from predicting trends to recommending actions to prescribing solutions. The potential for change due to AI applications is energised by several factors. The first is the concept of AI itself which is not a new phenomenon.