TechCrunch

The prospect of truly zero contact delivery seems closer -- and more important -- than ever with the pandemic changing how we think of last mile logistics. Autonomous delivery executives from FedEx, Postmates, and Refraction AI joined us to talk about the emerging field at TechCrunch Mobility 2020. FedEx VP of Advanced Technology and Innovation Rebecca Yeung explained why the logistics giant felt that it was time to double down on its experiments in the area of autonomy. "COVID brought the term'contactless' -- before that not many people are talking about contactless; Now it's almost a preferred way of us delivering," she said. "So we see, from government to consumers, open mindedness about, maybe in the future you would have everything delivered to you through autonomous means, and that's the preferred way."