Covid: A wake-up call for many organisations to relook and revive their IT strategies

Companies that do not invest in digital technologies and reinvent will have to retire some of their businesses, an industry expert said. "Businesses that rely too heavily on manual work and resisted in investing in technology over the years, especially digital commerce, will be badly hit. If they haven't awakened yet to the call and continue as is, their survival is going to be a big challenge," Arup Roy, Research Vice-President at Gartner, said at the virtual Gartner IT Symposium/Xpo India. Organisations that were digitally sound in a pre-pandemic world could contain the impact on their business, he said and added that the pandemic situation was a wake-up call for many organisations to relook and revive their IT strategies and increase their spending on IT in 2021. "We have seen much of disruptions this year but the good news is that the businesses have responded quite well. The credit goes to the technology and CIOs offices. CIOs are leading their organisations through increasing turmoil," he said.