How AI Transforms CCTV into a 24/7 Virtual Guard

Security operators tasked with monitoring multiple camera feeds have a difficult job. It's virtually impossible for them to give their full attention to more than one camera at any given moment. Threat scenarios vary so operators must also be able to react swiftly and appropriately. False alarms could be costly and missed detections could be deadly, so control rooms are operating under tremendous pressure, which in turn increases the risk of errors. That's why the United Kingdom's Centre for the Protection of National Infrastructure (CPNI) recommends a 20 minute shift for CCTV control room operators because of vigilance decrement. Vigilance decrement is characterized not just by attention decreases but also by an increase in oversight for tasks requiring intense sustained attention.