Use of Artificial Intelligence Poised to Grow in State Government, Survey Finds

Artificial intelligence is seen as the emerging technology with the most potential by state chief information officers, yet basically none say AI is widely deployed in their state, according to a new report. The findings detailed in a report from the National Association of State Chief Information Officers, Center for Digital Government and IBM underscore the lengths states have to go to realize the potential of artificial intelligence in state government. Only 1% of state CIOs said the technology is "widely used" in their state while another 19% said they are piloting artificial intelligence, 13% are using but not in "core lines of business," 31% are engaged in demonstrations or proofs of concept, and 24% are evaluating proposals. "A lot of activity is in the very early stages of development," said Joe Morris, vice president of research at e.Republic, as he spoke about the report's findings at NASCIO's annual conference in Nashville this week. Forty-five states provided responses to survey questions analyzed for the report.