Using AI to Make Knowledge Workers More Effective

New AI capabilities that can recognize context, concepts, and meaning are opening up surprising new pathways for collaboration between knowledge workers and machines. Experts can now provide more of their own input for training, quality control, and fine-tuning of AI outcomes. Machines can augment the expertise of their human collaborators and sometimes help create new experts. These systems, in more closely mimicking human intelligence, are proving to be more robust than the big data-driven systems that came before them. And they could profoundly affect the 48% of the US workforce that are knowledge workers--and the more than 230 million knowledge-worker roles globally.