Embracing the 'Future' of Bots – there's No Time like the Present

In this piece, Erica explores the current impact of technology and AI on recruitment and AI, and why in this talent short era, embracing bots is more crucial than it's ever been. Ten years ago, the idea of robots and Artificial Intelligence in the workplace, let alone recruitment and HR, would certainly have been met with scepticism. Times have changed and the simple fact is bots are here, valuable and, quite frankly, businesses across America need to embrace them. Aside from the fact that the emerging generation of employees has had constant interaction with some form of AI or Bot since childhood - leading to expectations that all user experiences should match those in the social and consumer world - there's arguably a more critical reason for starting your journey with AI and robotics in talent acquisition. As the Americas region faces a shortage of available talent, the solution for many businesses lies in artificial intelligence and robotic process automation (RPA) to better source, capture, engage and manage their workforces.