Erica - Bank of America's virtual financial assistant

Financial technology, shortly termed as Fintech, has been on the rise since recent years. At its core, Fintech's main objectives are to help financial institutions, business owners and companies to better manage their financial operations and processes. Fintech incorporates the use of algorithms and software to make the lives of the consumers easy. Fintech has seen a lot of growth in the last decade and one of the latest growth is the use of virtual assistants for mobile banking. Erica is an AI-driven virtual financial assistant at Bank of America.