Invoca Gets $56M for Speech Analytics and the Future of Work

Last year in an article about speech analytics we told you 72 percent of companies thought speech analytics could allow for improved customer experience. In the piece, we mentioned Invoca as one of the players in the market. We've also covered the company more recently in a story about feelings and brand loyalty as well as another on CX metrics in the age of AI. The company's continued progress has caused investors to give them $56 million led by existing investor Upfront Ventures and new investor H.I.G. This latest funding round comes on the heels of 75% year-over-year bookings growth in the first half of 2019.