The Morning Download: Price-Performance of AI Improves, Beckoning Software Firms Such as Salesforce

As the price-performance ratio of artificial intelligence improves, business software companies are building deep learning and other new tools into mainstream products, extending the reach of automation into once-human realms and giving people a powerful decision-support system. Salesforce.com Inc. said it would add an AI-based component called Einstein to its sales software. "The new offering is a set of online AI services designed to automate tasks, predict behavior and spotlight relevant information," the WSJ's Rachael King reports. Other companies from Microsoft Corp. to International Business Machines Corp. are investing heavily into the development of AI-powered platforms for business users. AI is taking off after years of promise, and the market is expected to grow to 16.5 billion in 2019 from 1.6 billion in 2015 with a compound-annual growth rate of 65.2%, the WSJ says.