AI and Smart Campuses Are Among Higher Ed Tech to Watch in 2020

It's safe to say that technology leaders in higher education won't be bored in 2020. Many of the most pressing trends in IT are playing out in the university space. Colleges are leveraging artificial intelligence to drive student outcomes and adopting smart technologies to enhance campus efficiencies. On the defensive side, IT is battling a rising tide of phishing and ransomware. Here are five trends to watch in higher education IT in the coming year.