Importance Of Machine Learning In Chatbot - ONPASSIVE

As a business head, you might have been asked many times how to design a chatbot for a business, or have you seen a machine learning-based chatbot project previously. Chatbots are an excellent tool for enabling scaling since they aren't limited by time or place. Now let's understand what the use of machine learning in chatbots is. A chatbot (Conversational AI) is an automated software that uses text messages, voice conversations, or both to replicate human communication. Natural Language Processing (NLP) teaches chatbots how to accomplish this based on many inputs.