Artificial Intelligence, future of organisational functioning

Artificial Intelligence or AI – technically defined as the ability of a computer or a robot controlled by a computer to do tasks that are usually done by humans because they require human intelligence and discernment – has moved away from being a computing marvel to becoming something very common. The reason for describing the term as being very common today, is not that it has lost its technological value, but simply because of its versatility. Yashraj Bhardwaj, Partner, Petonic Infotech said, "Try to think of a task that is not capable of being completed without actual human intervention and you will find yourself struggling to find one. This is especially true of organisational functioning. From mundane tasks to complicated functions, AI is being applied successfully across the board. Governments are not averse to this development too. "The all-pervasive nature of AIFrom systems for managing emails, documents, phone inquiries, and chats to managing manual and repetitive tasks that are time-consuming and which tend to result in long hours of processing delays that affect work efficiency, AI has helped organisations to improve performance efficiency.