Research shows AI is often biased. Here's how to make algorithms work for all of us

Can you imagine a just and equitable world where everyone, regardless of age, gender or class, has access to excellent healthcare, nutritious food and other basic human needs? Are data-driven technologies such as artificial intelligence and data science capable of achieving this – or will the bias that already drives real-world outcomes eventually overtake the digital world, too? Bias represents injustice against a person or a group. A lot of existing human bias can be transferred to machines because technologies are not neutral; they are only as good, or bad, as the people who develop them. To explain how bias can lead to prejudices, injustices and inequality in corporate organizations around the world, I will highlight two real-world examples where bias in artificial intelligence was identified and the ethical risk mitigated.