How Smart Tech Is Transforming Nonprofits

Covid-19 created cascades of shortages, disruptions, and problems that rolled downhill and landed in the most vulnerable neighborhoods. In these neighborhoods, it's often nonprofit organizations that provide services to members of the community. While the pandemic accelerated the need for digital transformation throughout the economy, the nonprofit sector was not immune to the need for nearly overnight innovation. As experts on the use of technology for social good, we've observed the many ways that nonprofits have been adopting "smart tech" to further social change in the wake of the pandemic, which we chronicle in our upcoming book, The Smart Nonprofit. We use "smart tech" as an umbrella term for advanced digital technologies that make decisions for people.