Artificial Intelligence helps counter COVID-19 misinformation in – IAM Network

CAIRO: With most credible information on COVID-19 and its symptoms supplied in English, Arabic-speaking populations have faced a significant barrier, falling prey to hysterical and inaccurate social media posts that come from questionable sources. This urgent and potentially life-threatening problem was quickly identified by the team at DxWand, an Egyptian startup providing conversational artificial intelligence (AI) solutions -- and they sought a fast and effective fix for it. "In late February, we, as a team, were struggling to find credible information about COVID-19, and we found that one needs certain access to find credible information," said Ahmed Mahmoud, co-founder of DxWand. "That made us think about others who would find it challenging to make a distinction between credible and false information. Even on official websites it was sometimes hard to find an answer to a specific question. Or worse -- you would get your information from social media."