Is Your Company Ready To Invest in AI?

Neither example cited by Gualtieri is science fiction-worthy, but techniques like natural language processing (NLP) and deep learning have the potential to help companies save time and improve operations on a massive scale. That's not conjecture: A DataScience.com client once leveraged NLP to parse thousands of customer support inquiries and online reviews for information about the most critical issues facing its product, eliminating hundreds of hours spent on manual searches. The improvements the company made based on that information resulted in a 500-point increase in net promoter score.