You Can Now Appeal Parking Tickets Via Bot in New York City - Artificial Intelligence Online

The bot, created by Joshua Browder, a 19-year-old British programmer who is studying computer science at Stanford University, uses a chat interface powered by machine learning to suss out the details of each user's situation and then file an appeal. The traditional option--hiring a lawyer to handle the appeal--is prohibitively expensive. It can cost hundreds of dollars, in some cases more than it costs to pay the fine, which helps explain why New Yorkers pay more than 600 million a year in parking tickets.