For eBay, AI drives over $1 billion in sales per quarter

Until now, though, the company never publicly tried to qualify the overall impact of these technologies on overall sales. Tom Pinckney, VP of applied research at eBay, said in an interview with VentureBeat, "It is indeed north of $1 billion per quarter." AI and ML are driving incremental sales that wouldn't otherwise have happened, he said, citing in particular AI used for search ranking, inventory understanding, buyer intent, and personalization. He said these incremental results are being achieved "quarter after quarter, and year after year." To be clear, sales for eBay are not the same thing as revenue.