The impact of machine learning on the customer experience

A true genius in his own right, a whole new generation came to know Alan Turing, played brilliantly by Benedict Cumberbatch, in the movie on his life and impact on ending WWII, The Imitation Game. Turing predicted machine learning would play a big role in modern computing in his article the Turing Test way back in 1950. Turing was way ahead of his time, a major theme in the movie. Now, the world has caught up. The major advancements in readily accessible computing power, the quantity of data available and algorithms that truly make machine learning possible are driving the ability to process data, analyze it and act on it in ways that would make Mr. Turing proud. This has completely changed the machine learning game: the fundamental concept remains the same, but now it's far more sophisticated, efficient and easily deployable.