AI set for mass adoption by financial services sector Internet of Business

Over the next few years, AI will bring about game-changing developments for the banking sector, reports Scott Thompson. "I do not see AI technologies currently adding significant competitive advantages to banks – challenger or traditional," says Devie Mohan, co-founder and CEO of fintech research company, Burnmark. "There are very few data points of AI use cases in banks to come to a steady conclusion." Mohan's note of caution is refreshing in a technology realm defined by hype, and by inflated expectations of AI's ability to transform entire sectors, such as banking. However, over the next five years the majority of banks will adopt AI.