Never mind the AI apocalypse, AI can be useful too

Kiwi startup Thematic uses machine learning technology to make sense of customer feedback forms. One of its customers is Sky TV. When you see Artificial Intelligence in the news, the topic is typically robots taking over our jobs or the dangers of super-intelligent computers. You don't see Elon Musk or Bill Gates opining on how AI is improving the way we do data analytics, for example. But Kiwi startup Thematic is doing exactly that. It's using machine learning technology to make sense of customer feedback forms.