Singapore enterprises lagging peers in adopting machine learning: ServiceNow survey - Techgoondu

Singapore enterprises are slower than their counterparts in Asia-Pacific, North America and Europe in adopting machine leaning, despite seeing the importance of automation in handling menial, repetitive tasks, according to a study released today. Only 32 per cent of Singapore chief information officers (CIOs) interviewed say their organisations are already using machine learning in some part of their businesses. This compares with 59 per cent in Australia and New Zealand (49 per cent), in a survey commissioned by enterprise software vendor ServiceNow. In telephone interviews this year, it had asked 500 CIOs in 10 countries for their views on machine learning and automation. They included the United States, France and Britain.