Artificial Intelligence

When we book a ticket online, scroll through our newsfeed on our social networking account, or read the recommendations from an ecommerce site, we are engaging with an AI component in the background (Medium, 2019). Even the simple chat assistant that we sometimes encounter whilst shopping online or ordering food is driven by AI. The need for AI is fueled by the fact that it is a technology that can enhance machines by equipping them with intelligence. The technology is used to have machines help humans by teaching themselves to adjust, adapt, refer to more data and process that quickly in order to provide a for a better or alternative answer where possible. The introduction of AI is to create technology that allows machines to function in an intelligent manner with or without human supervision (Bermudez, 2017).