Here's how AI will radically transform insurance by 2030
Ever wondered how artificial intelligence (AI), today's most dynamic technology, could change the face of insurance, the world's most boring industry? The consulting giant put themselves in the shoes of a customer in 2030 to understand how the customer, their needs, and therefore businesses would be transformed by the arrival and adoption of AI. A customer will wake up, look at his schedule, and have his AI-powered personal assistant (PA) hail him an autonomous car. The customer can choose to drive the car by "selecting'active' mode" and have his PA choose a route and inform the auto-insurer and the chosen life-insurer, both of whom work on a "pay-as-you-live" model. If the insurer feels the chosen route is accident prone, it could inform the PA and either help the customer choose a safer route or stay the course but pay an increased premium.
May-5-2018, 12:31:44 GMT