What's up, doc? Digital technologies and AI can change healthcare in 2020

Katie Gilsenan, senior trends analyst at GlobalWebIndex, writes about what we can expect in 2020 after publication of its report. Having an appointment with your doctor online will become as normal as making a payment on an app or booking a taxi through Uber. Because technologies like AI and telehealth, among others, are solving problems in healthcare. According to the World Health Organisation, global healthcare spending reached $7.5 trillion in 2016, representing 10% of global GDP. Growing and aging populations, as well as the increase in chronic diseases are among some of the top contributors to these statistics and as a result, hospitals and physicians are under immense strain.