Could Machine Learning Help Cathay Pacific Save Millions From Travel Delays?

Aircraft fuel is without a doubt the biggest cost for any airline and often receives widespread attention, especially when airlines hedge their bets the wrong way. Cathay Pacific reported a HK$4.49 billion fuel-hedging loss in the first half of 2016, which has hurt the airline's profitability. The second biggest expense for an airline is human capital, and researchers from Hong Kong Polytechnic University and University of Nottingham Ningbo China Business School may have found a solution to ease some of Cathays financial woes through an unlikely source – Machine Learning and Data Science. The researchers say that a "poorly designed airline crew schedule can result in unreliable flight schedules, significantly jeopardizing airline operations and profitability if insufficient crew members are available or other glitches occur. For that reason, managing airline crew scheduling and costs are one of the most crucial topics for airlines because it yields enormous economic benefits and ranks as the second highest expenditure after fuel costs."