Smart machines to enter mainstream adoption by 2021: Gartner - ET Telecom

Mumbai: Smart machines, including cognitive computing, artificial intelligence, intelligent automation, machine learning and deep learning, will enter mainstream adoption by 2021, with 30% adoption by large companies, a Gartner report said on Friday. The report suggests that this represents opportunities to help enterprises assess, select, implement, change and adapt talent, and for IT and business processes for business benefits. "Smart machines will profoundly change the way work is done and how value is created. From dynamic pricing models and fraud detection, to predictive policing and robotics, smart machines have broad applicability in all industries," said Susan Tan, research vice president at Gartner, in a statement. The report added that the opportunity for consulting and system integration (C&SI) services will range from advising enterprises to help them sort through the hype to helping with strategic design, training of the smart machines, deployment and integration to expansion and ongoing refinement.