How this chatbot powered by machine learning can help with your taxes

Tax season is around the corner, and for most Americans, it involves dealing with the complex tax code, an accountant, and maybe friends who claim to be tax experts. According to IRS statistics, there were 507 million visitors to the irs.gov website in 2016, a 3 percent increase when compared to 2015. Furthermore, Americans spend 6.1 billion hours and $233.8 billion complying with the tax code. With complexity comes confusion and frustration, leading many taxpayers to turn to tax preparers or tax preparation software. Those who don't are at a disadvantage because most Americans are unaware of which deductions to consider, dependents to claims, student loan amounts to deduct, or where to file.