The Future of AI and Four New Demands on ERP Systems - IAA - Industrial Automation

ERP systems need to lose their cumbersome heritage and open up to third-party applications, in order to help businesses benefit from technological innovations more quickly. Artificial intelligence (AI) will have a significant impact on companies and their business models over the next five years--85 percent of CEOs surveyed in PwC's 22nd Annual Global CEO Survey are convinced of this. But with only 33 percent having dipped their toe into AI for'limited uses', and fewer than one in ten using it on a wide scale, the range of applications has been limited so far. However, this is soon set to change. Despite the use of AI being a distant dream for many businesses, the current maturity of intelligent technologies and the expectations of enterprise resource planning (ERP) systems in particular--to support innovations--have fundamentally changed business demands.