How Chatbots Can Help You Future-Proof Your Startup - AlleyWatch

Chat platforms are quickly becoming the new social media, creating meteoric growth for platforms such as Slack. More than 3 million users from companies including NASA, eBay, and Inc. already use Slack, which has been working to integrate chatbots capable of making everyone's job easier. In the past year, Facebook, Twitter, Microsoft, Google, and Amazon have all created APIs for chatbots and artificial intelligence assistants. They've joined the hundreds of millions of users in Asia who interact with bots through Line and WhatsApp. Chatbots are positioned to serve as digital assistants, with the ability to handle basic tasks such as scheduling meetings, answering routine questions, and setting follow-up reminders. They have rapidly become the hottest technology resource in the business world.