Embracing artificial intelligence in the workplace - Information Age

Anticipation, scepticism and fear are holding more British citizens than Americans back from embracing artificial intelligence (AI) in the workplace, according to a new study by CITE Research for SugarCRM. The research on business executives in the US and UK revealed that the British are lagging behind when it comes to adopting artificial intelligence (AI) technologies into their work and personal lives. The survey also found that 47% of those in the UK are currently using technology powered by AI in the workplace, compared with 55% of Americans. The research further highlighted that when looking ahead, Brits are less open to embracing AI in the future – 69% of American respondents plan to deploy AI in the next two years, compared to 57% in the UK. Those in Britain were twice as likely not to ever want to use AI, with one in five respondents (20%) opposing the technology, compared with 1 in 10 Americans.