If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."
However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …
"I say this to everyone in the media world who I talk to," says Darren Atkins, wrapping up our phone interview: "Please, absolutely do not portray this as a hidden agenda to get rid of staff." Atkins is the Chief Technology Office for AI automation at East Suffolk and North Essex NHS Foundation Trust – group of hospitals employing more than 10,000 staff, who serve a quarter of a million people in the South East of England. "If this technology is applied in the wrong way, it can be very threatening," Atkins says. "Our main priority is to free up time for staff to do the work that they should be doing, rather than the work that has no value." Just over a year ago, Atkins led the deployment of virtual workers across his group of NHS hospitals – and according to him, it's been an unqualified success. Patients are missing fewer appointments and staff are happier.
We have known for years how much EI matters. Have a look at recent data in this article written by our founder Dr. Margareta Sjolund: There is no question that companies and organizations can become more successful by measuring and developing the Emotional Intelligence (EI) of their leaders and employees. The United Nations hosted a conference in May 2019 on EI as a tool for conflict resolution, Human Capital Institute presented a study on the importance of EI for leadership development and further research shows EI as a key to survival when robots and AI take over manual jobs, rendering them obsolete. AI increasingly takes over routine jobs and leads to significant changes in the workplace for both individuals and organizations. Jobs disappear and new jobs and new roles are created.
Virtual reality (VR), artificial intelligence (AI), and robot technologies are evolving quickly and impacting the facilities management industry. In this article, we take a look at the ways that effective facilities management teams can adopt these cutting edge technologies. Virtual reality is quickly becoming commonplace in our society, with new enterprise and consumer applications being developed at a feverish pace. Even tech giants like Facebook, Google and Samsung have entered the VR market with their own consumer grade devices. So far, the technology has centered around immersive experiences for entertainment like video games and movies, but we're now seeing VR used in healthcare, engineering, and other non-consumer based industries.
The world of work is changing as technology advances, and the skills needed for future jobs are evolving. As many as 375 million workers--or roughly 14 percent of the global workforce--may need to switch jobs as digitization, automation, and advances in artificial intelligence disrupt the world of work by 2030, according to a recent McKinsey Global Institute report. Some jobs of the future are changing faster than others. New jobs will be created that haven't even been imagined yet. A Korn Ferry study of 55,000 professionals worldwide found that the skills which come naturally to most women, such as creativity and problem-solving, may give them a critical advantage over their male counterparts.
Artificial intelligence feels different from previous technologies as it forces us to explore the very boundaries between machines and humans. Will AI lead to whole new jobs and industries and a higher standard of living? Or are we facing a dystopian future, as smart machines increasingly encroach on activities and cognitive capabilities that not long ago were viewed as the exclusive domain of humans? A new book, "Human Machine: Reimagining Work in the Age of AI" by Accenture executives Paul Daugherty and Jim Wilson, looks at artificial intelligence's potential to transform the workplace, citing examples from the leading edge and drawing parallels between today's human-machine collaborations and how businesses in the past adopted--and were in turn transformed by--earlier technologies. There's some good news: The "Age of AI" will not come at the expense of human workers as some fear.
From quite some time, it has been noticed that AI is making analytics more efficient and productive at workplaces. This change is making leaders revisit their business functions and processes. FREMONT, CA: Artificial Intelligence (AI) is quite a trending topic in emerging technologies, with many organizations adopting its use in their day to day operations while others are still doubtful about its relevance in the workplace. AI can generate insights, offer remote and virtual assistance, and evaluate unstructured information generated by everyday devices. Let us have a closer look at how AI can revolutionize the workplace.
An Overview: Human in the loop is an approach. The human-in-the-loop approach combines the best of human intelligence with the best of machine intelligence. Make note of the word -- 'best' here. Machines are great at making smart decisions from vast datasets, whereas people are much better at making decisions with less information. Humans are great at innovating and machines are great at automating as they both are meant to do.
And while we don't always know the full impact of such technological advancement, with Artificial Intelligence (AI) it's becoming increasingly clear that AI will disrupt nearly every industry in one way or another. While many people fear a future in which robots have eliminated human employees from the workforce, AI technology is not nearly that sophisticated yet. Sure, an autonomous train is already helping a company automate its mining operations in Australia, Google is making music with AI and a robot named Flippy has a job flipping burgers in Southern California, but the technology has quite a ways to go before it'll free us from all mundane and repetitive tasks. While experts argue whether AI will ultimately create more jobs than it destroys, we know it is already being used to help humans do their jobs better and augment the number of tasks they can handle concurrently. The technology has been around longer than most people realize.
Earlier this month, the Stamford, Conn.-based research organization ISG published its 2019 ISG Provider Lens Social Business Collaboration (subscription required) report. Like all such reports, it makes for interesting reading and focuses on the vendors that are developing quickly in this space. It showed that Workplace by Facebook, for example, has gained significant traction since its initial launch almost three years ago with the familiarity and popularity of the Facebook user interface making Workplace deployments faster, as employees require little or no training. Igloo Software was also named a leader for its "modern outlook toward the traditional intranet," the report noted. Other leaders in ISG's Enterprise Social Collaboration Solutions quadrant included Microsoft and Slack.
There's been a lot of hype around AI technologies over the last several years. As 2020 approaches, we can expect to see many of these technologies making their way out of the lab and into full production. This may come in the form of improved software systems to intelligent assistants deployed across enterprises to help humans contact IT and HR. From customer service to fraud prevention, AI will have an impact on how humans complete their everyday responsibilities, enabled by smarter and accelerated insights. With voice assistants readily available in homes and cars, humans are becoming increasingly comfortable talking to machines.