Vodafone Announces TOBi A New AI Chatbot - Geeky Gadgets

UK mobile phone carrier Vodafone has announced the launch of a new artificial intelligence chatbot called TOBi. TOBi is designed to help customers and act as a virtual customers service agent, it will be available soon in the My Vodafone app and also online. Vodafone UK has launched TOBi – the artificial intelligence (AI) chatbot – as an innovative way of offering our customers a quicker web chat service. TOBi, a virtual customer services' agent, can handle a range of customer queries including device troubleshooting, usage and order tracking amongst many others. TOBi is already available to some customers through our online web chat service.